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Walt Disney World®
Swan and Dolphin Resort

In the heart of the Walt Disney World® Resort, the award-winning Walt Disney World Swan and Dolphin Resort is your gateway to Central Florida’s greatest theme parks and attractions. Enjoy 18 world-class restaurants and lounges, sophisticated guest rooms with Westin Heavenly Beds®, the luxurious Mandara Spa, five pools, two health clubs, nearby golf, and many special Disney benefits, including complimentary transportation to Walt Disney World Theme Parks and Attractions and the Extra Magic Hours benefit. This luxury resort is an oasis for attendees traveling to the conference.

  • Discounted Room Rate: $317/night plus tax and $35 per day resort fee
  • The discounted room rate is available (3) days pre- and post-conference, based on availability
  • For client speakers, guest room needs will be collected during the registration process
  • For 10 or more rooms, please email stephanie.young@marriott.com.

Walt Disney World Swan & Dolphin Resort

1500 Epcot Resorts Blvd. Lake Buena Vista, FL 32830

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Hotel Reservations

  • Please contact the hotel directly at 800-227-1500 to make reservations, or to modify or cancel an existing reservation.
  • For your convenience, a block of rooms has been reserved – mention Press Ganey HX24 when booking.
  • The first night’s deposit and resort fee will be charged to your credit card upon confirmation of reservation.
  • Space is limited, and we encourage you to make your reservation early. Hotel accommodations are not included in the registration fees.
  • Please note, the hotel is currently sold out beginning the night of February 7th. If you try to book that night online, your booking will not go through.
  • Monday, January 8 is the deadline to make your hotel arrangements.

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ELC Conference Hotel

The ELC track will be held at Swan Reserve.  A small block of rooms is available for participants of this portion of the meeting. Swan Reserve rooms have been renovated to reflect a refreshed, relaxing retreat.


Should you need to cancel this reservation, your individual deposit and the resort service package is refundable if notice is received at least five (5) days prior to arrival and a cancellation number is obtained. Cancellations may be made by calling the hotel directly at 800-227-1500 or 407-934-4000, ext 2300, or by email at grouprez@swandolphin.com.

HOTEL PARKING RATES Overnight & daily valet: $42 plus tax/day